Frequently Asked Questions

How frequently do you deliver?

Please refer to our delivery information section below for more details.

Delivery days for Subscription Orders in Chicago, IL (within 30 miles from 3530 N Clark St, Chicago, IL 60657):
We deliver to our Subscription Members weekly on Tuesdays and Saturdays.

Delivery days for Non-Subscription Orders in Chicago, IL (within 30 miles from 3530 N Clark St, Chicago, IL 60657):

Our Non-Subscription deliveries take place weekly on Wednesdays and Saturdays. All orders received by 5pm on Mondays and Thursdays will be delivered on Wednesdays and Saturdays respectively.

Delivery days for orders outside Chicago, IL (30+ miles):

Our long-distance deliveries take place weekly on Wednesdays.

Mystery Farm Box Deliveries:
If you purchased our Mystery Farm Box, please note all Mystery Farm Box deliveries take place on Thursdays.

Where do you deliver?

We offer free delivery to most locations in Illinois, Wisconsin and Indiana. Free delivery for purchases over $49. Additional fees may apply for orders under $49.

I have a missing item from my delivery, how do I contact you?

Please email us at sales@thefarmtaste.com, call us or contact via a contact form.

Can I change delivery schedule?

Yes, you can customize your delivery schedule.

Is there a minimum subscription length?

No there are no lock-in contracts or minimum subscription length. If you don't like your fresh produce you can cancel at any time.

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Have other questions? We would love to hear from you. Please send us your questions via a contact us form. 

 

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